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Social responsibility and innovation at LUKOIL Macedonia

LUKOIL actively invests in local projects and environmental initiatives, demonstrating genuine concern for the people and the environment.

LUKOIL Macedonia is not only one of the largest suppliers of motor fuels, but also a company that actively advocates for social and environmental responsibility. Considering environmental protection as a priority, the company applies the most modern technologies that reduce harmful gas emissions and improve energy efficiency in its operations.


In terms of environmental care, the company states:

"For LUKOIL Macedonia, environmental care is an important part of our strategy and everyday work. Our commitment to environmental responsibility is reflected through constant investments in green technologies, emission reduction and sustainable resource management.
A Vapor Recovery system has been implemented at the Oil Base in Shtip, which enables the recovery of volatile organic compounds during fuel transfer. This system is also installed at all gas stations where the process of loading and unloading tanks is carried out in a closed system, without evaporation. Additionally, fuel dispensers are equipped with such a system, which enables vapor recovery and significantly reduces the emission of harmful gases into the atmosphere.
Solar panels have been installed in some of our facilities, which means that part of the electricity consumption is covered through renewable sources, and all gas stations are equipped with wastewater separators, in order to protect groundwater and surface water.
We also care about the environment - we regularly green our areas around gas stations by planting evergreen trees and maintaining green areas, thus contributing to greater urban ecological balance.
LUKOIL Macedonia also conducts regular monitoring of environmental parameters, including air, water and soil, and waste management is carried out through authorized and licensed companies, with a special emphasis on safe handling of industrial and hazardous waste.
In the future, LUKOIL Macedonia plans to reduce pollution, use more renewable energy, install new solar panels, support environmental and educational projects, develop energy and water saving solutions and expand the greenery around its facilities."


The company also invests in automation and digitalization of its services, in order to improve the user experience and respond to modern market needs. Through these innovations, the company not only increases performance, but also facilitates the daily work of its customers.

"The company LUKOIL Macedonia constantly cares and strives to bring its services closer to its customers in a way that is acceptable and efficient to use.
For this purpose, the mobile application "LUKOIL CLUB - Macedonia" was created, which allows customers to:
  • have insight into each of their transactions made at gas stations,
  • collect points that can later be used to pay for fuel and goods from gas stations,
  • make a payment for the fuel they have filled,
  • receive notifications about current discounts and promotions and many other useful information and benefits.
In order to make the use of gas station services faster and more efficient, the "PAY@PUMP" platform has been developed, which allows you to pay for fuel in just a few steps from your mobile phone, literally from your own vehicle, without going to the cash register or using a wallet.
In addition, OPT self-payment terminals have been installed, through which, through a simple and clear menu, payment is made, whether in cash or with payment cards, with the aim of digitalizing and automating processes.
LUKOIL Macedonia also pays attention to its employees, their development and motivation by conducting training, team building activities and promotion programs, with the intention of emphasizing the importance of corporate standards and teamwork." Emphasize from LUKOIL Macedonia.


Employees are an important part of this mission. Through continuous education and professional development, LUKOIL creates a motivated and expert work environment, which results in higher quality of service and greater customer satisfaction. All this makes the company an example of sustainable development and responsible operations in the oil sector of Macedonia.

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